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Privacy Disclaimer We are committed to honoring the privacy of the users of our web site. Our intention is to utilize any information collected to better understand our guests' needs and to provide better guest service. If any guest information has been volunteered, We may utilize that information to notify you about issues related to reservations and to inform you about special promotions and announcements (for those of you who would prefer not to receive any additional special promotions or announcements, an 'unsubscribe' link is supplied with every distributed email). We may utilize contracted third parties from time to time to assist with these communications. This information will not be sold or leased to any other organizations for commercial purposes. Remember Guest Information This feature allows you to save your information (salutation, first name, last name, email address and zip code only) in the form of a cookie on your current computer. On your return visit to our online reservation system, this information will automatically be filled in with the previously supplied values. To remove this cookie, just uncheck this box and request a price quote. Booking Modifications All changes required for Internet bookings must be made directly with our reservation specialists. Please read and review all terms on the Internet confirmation page along with the mailed invoice confirmation and conditions applicable to the reservation. Deposit Requirements Booked Within 1 to 7 Days Prior to Arrival: Payment in full is required within 24 hours. Any booking without full payment within 24 hours will be cancelled on the following business day. Booked Within 8 to 35 Days Prior to Arrival: Payment in full is required within 48 hours. Any booking without full payment within 48 hours will be cancelled on the following business day. Booked More Than 35 Days Prior to Arrival: A resort deposit of $100 per person (maximum $300 per booking) and $125 (non-refundable) per airline ticket plus any optional trip insurance (non-refundable) are required within 5 days after the booking. Payment in full required 35 days prior to arrival. Any booking without the necessary deposit amount will be cancelled on the 6th day. Cancellation Policies Resort Portion Within 21 days of arrival - $100 per adult plus any resort penalties No Show - $100 per adult plus any resort penalties Partial Stays - No refund Airfare Portion Paid Amount - No refund. No modifications allowed once paid in full; otherwise each airline ticket will incur a fee of US$125.00 for any modifications. Trip Insurance Paid Amount - No refund Resort Closure, Rebranding and Room Category Changes We are not responsible for any additional charges that may be incurred due to resort closures, rebrandings or room category changes that are beyond our control. Trip Insurance Those travelers purchasing trip insurance will be covered for land and air trip cancellations and interruptions (airfare is not covered if added separately by a travel agent or purchased separately by the traveler). Benefits for each traveler include all non-refundable portions of trip costs (resort, airfare, and cancellation penalties), $100,000 for accidental death / dismemberment, $10,000 for emergency medical, hospital and dental care, $20,000 for emergency medical, evacuation/repatriation and transportation, $100 for baggage delay, $1,000 for lost or damaged baggage / travel documents and trip delay ($100 per day / $500 maximum). This program includes 'LiveTravel 24 hour Assistance' and 'Travel Guard Assistance'. Other benefits also apply. Pre-existing medical condition exclusion waived if insurance is purchased by final trip payment. For coverage questions or to request a claim form, call toll-free (800) 826-1300 or call collect (715) 345-0505 (refer to product code: 007697). To deselect (opt-out of) trip insurance, set the number of travelers to zero (0). Airfare Information Airports/Gateways Availability and pricing of airline tickets through the Internet is limited to the specified airports/gateways listed in the drop-down box on the 'Price Quote' page. From time to time, we will add to the list of gateways available via the Web. If your gateway of origination is not available for selection, please contact our reservation specialists directly for additional gateway and land pricing. Airport Taxes and Surcharges Airport taxes and surcharges applied to all travelers regardless of age (including infants under 24 months of age) and have been included in the package price. This surcharge and tax is calculated at the time of reservation, and is subject to fluctuations (maximum of $20 per ticket once deposit is received). Air Ticket Restrictions All fares are displayed in U.S. dollars, including taxes and fees (subject to availability and routing). All times are local to each city. Prices are for e-tickets. If your itinerary requires a paper ticket, additional fees may apply. Tickets are valid for the named passengers only. No name changes are allowed; tickets are non-transferable and non-refundable. Changes to existing tickets will incur a minimum of $125 per person penalty plus any applicable airfare differences. Please make sure that the travelers' names are submitted as it appears on legal documents (passports, birth certificates). The base price [excluding taxes and surcharges] of the airfare is guaranteed once deposit is paid. Air tickets are protected against fuel charge and tax increases once paid in full and ticketed. Cancellations subject to airline penalties. Airfare deposit is non-refundable. If the client have received the actual airline tickets, then airfare is non-refundable. Published Flights and Airfare For published flights, full payment is required immediately to secure your seats and tickets. Please make a credit card payment directly online (see 'Payment Options' on the Confirmation page) or call us directly to submit payment. Group Rules on Airfare This online reservations system is designed to service 'single room' reservations. Multiple reservations for parties traveling together are accepted. However due to airline restrictions, reservations for more than eight passengers in total (in multiple online and/or phone reservations) with the same airline itineraries will be transferred to our group department and group policies must apply. We appreciate your cooperation and understanding and look forward to handling your travel needs. Airline Scheduled Changes We are not responsible for any additional charges that may be incurred due to flight cancellations or airline flight schedule changes that are beyond our control. International Departure Tax An additional international departure tax may be required based on the destination country. Please refer to the following information: Jamaica: The International Departure tax (~$28.00 US) per traveler is INCLUDED in bookings with airfare. Look for the code "WD" on the airline ticket. Bahamas: The International Departure tax (~$18.00 US) per traveler is NOT included in bookings with airfare. Must have cash available to be paid directly to airport agent in order to leave the country. Curacao: The International Departure tax (~$20.00 US) per traveler is INCLUDED in bookings with airfare. Look for the code "AN" on the airline ticket. Airfare as Pertaining to Children A maximum of one infant allotted per traveling adult. Additional infants per adult will require additional airfare. Example: a) If airfare is required for one adult and two infants, then a child ticket is required for the second infant. b) No additional tickets required for two adults, two children and two infants. For most airlines, children from 2 years to under 12 years of age (by the time that travel is completed) are charged ~80% of an adult airfare. Children 12 years and older (by the time that travel is completed) and all adults are charged 100% of the current airfare rates. Infants (under 24 months of age) are charged airfare if a seat is requested and reserved for them specifically. If so, there is a charged of ~80% of an adult airfare for each reserved seat. Pricing Policy We strive to offer the most accurate rates and information available. We do reserve the right to correct any errors. We will contact you within two to three business days to review and reconcile any erroneous information. This policy supercedes any guarantees or confirmations given. Disputes Our intention is to resolve any issues and written complaints in an amicable manner. However, all legal disputes pertaining to reservations will be governed by the laws of the State of Florida. All matters arising in other countries are governed by the laws of those countries.

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